Role-play

Pretend you are the ICU ops lead

Pretend you are the ICU ops lead and force the critical care package to survive questions about who can freeze a bed flow huddle rule, how boarding intakes are timed across units, and which step-down classes still lack a named owner when the live sample disagrees with the slide.

This seat sits between ICU tools and the capacity narrative leadership will quote. It asks which bed-flow trees invent completeness the page export never measured, which boarding windows look crisp on a slide and soft in the live sample, and what happens when a huddle rewrite lands because ownership is incomplete. A green ICU board does not answer those questions. The review needs the bed map, boarding calendar, huddle packet, and the named person who can freeze an ICU path.

Give the seat real exhibits

Hand over the ICU tools in use, bed flow huddle draft, boarding intake plan, step-down packet, last payer-visible capacity gaps, and one recent case where a delayed transfer hurt an ICU narrative. Include which ICU promises still bypass the same review. State the decision: clear the ICU change, revise specific controls, or hold until a bed owner is named.

Boundaries matter. The ICU ops lead can challenge untested bed flow huddle rules, boarding windows that ignore measured lead time, exceptions without a kill switch, and override paths without logging. Clinical outcome ownership stays with attending intensivists. Spend ceilings belong in the same packet so a quiet dashboard does not hide a brittle ICU path.

Owner-forcing questions

  • Which critical bed class still lacks a tested huddle path with a measured age-out, and who owns the gap?
  • What must hold before a bed flow huddle rule can promote into a lasting policy, and who can waive it without a written reason?
  • How does a declined boarding exception become visible to the requester within the claimed window?
  • What is the measured time from a failed bed finding to a human with freeze authority?
  • Which shared override can ship many ICU changes without failing a single capacity health check?
  • Who has authority to pause exceptions or force an ICU rollback at week end without waiting for the system owner?

Require observed, inferred, or unknown labels. Observed claims need a source. Unknowns become owners and due dates. When two teams claim the same ICU authority, force one named decision before the next tool change starts.

Leave an ICU ledger

Run the role in Pingpong with the same exhibits the ICU team will use. Have the home team answer each objection in writing. The useful output is a short ICU ledger: approved bed classes, blocked classes, boarding windows, and the person who can call a freeze.

For adjacent ICU work, pair this seat with a bed flow huddle rule, a boarding crisis stress test, the ED ops lead seat, and a post-acute hand-off. The war-game decisions hub has more seats. Before approving the package, make the ICU ops lead write the exact freeze and bed check that will decide whether the change continues.