Text guides

Plans that fit your needs

State the access, energy and communication needs that a generic plan often misses.

10 practical tasks. Each guide includes a sample request and a way to check the answer.

Keep accessibility arrangements with travel confirmationsAssistance arranged with a transport provider can get buried in email threads or filed under a booking reference. One summary note kept with your tickets means you don't have to search your messages at the station or gate.
Prepare a note about communication preferencesTelling a provider your communication preferences before an appointment can save time and reduce misunderstandings. You decide what to share and how much detail to include.
Turn instructions into a readable large-print checklistDense instruction sheets are hard to follow while you're also trying to do the task. Paste in the original text, say what size and spacing you want, and you can get a checklist to work from step by step.
Plan errands around a limited energy budgetErrands done in the wrong order can leave you far from home with nothing left. If you describe your energy pattern, your must-do tasks, and how much you're willing to cut, the plan can bend before it breaks.
Ask about captions before a meetingCaption availability can depend on the platform, the organizer's account plan, and a setting that has to be switched on before the meeting starts. Asking ahead gives the organizer time to check.
Explain a form's wording in plain languageOfficial forms often use wording that is precise but hard to follow. Pasting in the confusing section and asking what it means in everyday language can help you understand the question before you answer it.
Ask for a quieter setting for a meetingBackground noise can make it harder to follow a conversation. A short, matter-of-fact message that says what you need and offers an alternative makes it easier for an organizer to agree.
Check sensory details before an outingSensory conditions can shape a visit, and general reviews rarely cover them. Questions sent in advance give you information to plan around instead of discovering the conditions on arrival.
Ask a venue about the access details you needVenue websites often say "accessible" without describing the actual route. A specific list of questions sent by email or message gives staff something concrete to answer and leaves you a written record.
Ask for instructions in writingVerbal instructions are easy to misremember, especially for tasks with several steps. A short message asking for a written version, in the format that works for you, is usually easy for the other person to answer.

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