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Plans that fit your needs

Prepare a note about communication preferences

Telling a provider your communication preferences before an appointment can save time and reduce misunderstandings. You decide what to share and how much detail to include.

A text to start with

Please help me draft a short note to send to [provider or practice] before my appointment on [date]. I'd like to say that I find written instructions easier to follow than verbal ones, that I may need extra time to think before answering questions, and that I'd like key points repeated or written down at the end. Keep it brief, factual, and easy to act on.

Example request. Change the details to fit your situation.

Reviewing your communication preferences note

The note should describe preferences the provider can act on. "Please write down next steps" is more useful than "I have processing differences." It shouldn't include more personal information than you're comfortable sharing. Check that it doesn't read as a formal access request or a legal demand unless you mean it to. A short, friendly tone often gets a better response, though you know the setting better than the draft does.

Sharing the note

Send it a day or two before the appointment so the provider has time to read it. If the practice has a booking message box or patient portal, paste it there. Bring a printed copy as well, in case the message wasn't passed along.