Merchant disputes

Map records to Stripe evidence fields

Use Stripe’s current dispute API reference to choose the field for each piece of evidence.

Check the case

  • Retrieve the correct dispute and read its category.
  • Separate text values from uploaded file references.
  • Match each value to a source record.
  • Review the final submission behavior in the API contract.

An internal note or metadata update is not a substitute for submitting evidence. Confirm the updated case after the authorized submission.

Prepare the source record

Use the evidence checklist and submission workflow. For writing, see the response guide.

Sources