Use dispute events to trigger work, then read the current case before taking action.
Set up the work
- Verify event authenticity using Stripe’s documented method.
- Record event and dispute identifiers.
- Handle duplicate or delayed delivery in your integration.
- Retrieve the current dispute status before a consequential update.
An event handler should not treat a generated response as approved evidence. Keep approval and final submission explicit in the workflow.
Use the case record
The merchant workflow connects the owner, evidence and submission record. Use the response guide when the draft is ready for review.