Local service work
Explain the questions left by a service quote
Go through the quote one line at a time and write a question for every line whose scope, unit or exclusion you cannot state in your own words. Send the questions before accepting. Ask the provider to answer in writing so the answers sit beside the quote.
A text to start with
Here is a service quote I received: [paste quote text]. For each line item, list what the line appears to include, what it might exclude and what unit it uses. Then write one clear question for every line where those are uncertain. Do not guess a total or assume anything the quote does not state.
Example request. Change the details to fit your situation.Quote clarification table
Provider and quote date: [ ] Quote total as printed: [ ] Line item: [ ] Work the line seems to include: [ ] Work it may exclude: [ ] Unit used: [ ] Minimum or other condition shown: [ ] Question for provider: [ ] Answer received and date: [ ] Items still unclear before acceptance: [ ] Revised quote requested: yes [ ] no [ ] Repeat the item block as needed.
Inferred inclusions and totals
An ambiguous line can get read as covering more than it does. A line like "installation" could include removal of the old item, disposal or finishing, or none of those, and a draft may quietly decide yes. Check that every inclusion you rely on is stated in the quote or confirmed in an answer. Be wary of any total computed from unit prices, because a unit such as per hour, per item or per square foot changes the result and may carry a minimum. Mark each question that depends on a figure the quote does not show.
Ask another agent to check the result
Check this list of quote questions for any total, inclusion or exclusion inferred from ambiguous wording instead of stated in the quote. Quote the vague line, give two things it could mean and say which question settles it. Do not calculate a price.
Get answers in writing
Send the numbered questions to the provider and ask for written replies tied to each line. Keep the original quote and the answers together. If an answer changes the scope or price, ask for a revised quote instead of relying on a message. Hold off on accepting until each question is answered or you decide to accept the risk. Note any answer you did not receive.