pingpong

Care and support logistics

Turn an offer to help into specific practical tasks

Ask which practical tasks the person wants help with and turn those requests into choices volunteers can claim. Include the timing, who confirms it and a contact for changes. Keep the list short enough for the person to review before it is shared with friends.

A text to start with

A friend, [name], said they would welcome help with [situation in their own words]. They asked for help with [tasks they named] and declined help with [tasks they declined]. Turn only the requested tasks into a short list for [group of friends]. For each task, include timing, who chooses the exact time, a space for a volunteer name and how confirmation will be sent. Leave out anything I did not list.

Example request. Change the details to fit your situation.

Requested help list

Person receiving help: [ ] Who confirmed this list: [ ] Date confirmed: [ ] Wanted task: [ ] Source (what the person said or wrote): [ ] Timing: [ ] Person who chooses the exact time: [ ] Volunteer: [ ] Confirmation sent to the person on: [ ] Status (open, claimed, done, no longer wanted): [ ] Repeat the item block as needed.

Tasks that were guessed, not requested

Lists tend to grow with helpful ideas nobody asked for. Check each task against something the person said or wrote. Drop any that came from assumption, from what a typical household might need, or from a friend's suggestion the person has not accepted. Check timing too: a fixed day or hour the person never gave should go. The list should say who chooses when each task happens and should not imply the person owes anyone a reply. If a task is marked wanted but has no source, remove it or ask.

Ask another agent to check the result

Compare each task and timing requirement with the person's stated requests. Flag help they declined or preferences someone else inferred. Distinguish an open volunteer slot from a confirmed commitment, and identify any assignment that lacks acceptance. Do not add new tasks to the list.

Confirm the list with the person

Show the person the finished list before anyone else sees it, and let them strike, reword or reorder items. Then choose how friends claim tasks, for example by replying to one named coordinator. When someone takes a task, send them the exact timing and a contact for questions. Update the list as items are claimed, changed or no longer wanted.