Freelance and small business
Write a polite invoice follow-up
A follow-up that is too apologetic or too sharp can slow payment. Give the invoice date, due date, amount, and agreed terms, and ask for a draft that is firm without being hostile.
A text to start with
I sent invoice [invoice number] on [date] for [amount], due [due date], for [brief description of work]. The agreed payment method is [method]. Today is [current date] and I have not received payment or a reply. Draft a follow-up email. Keep it short, reference the invoice details, and ask the client to confirm when payment is expected. Do not mention interest or legal action.
Example request. Change the details to fit your situation.What to check in the answer
Check every number and date in the draft against the invoice itself. If you left a placeholder unfilled, the draft may carry a wrong amount or date. Read the tone too. A message that opens warmly and ends with a veiled threat reads as inconsistent. If your contract sets out late fees or a dispute process, follow the contract, not the draft.
What to do next
Send the message and note the date. If there is no reply by the date you gave, send one more follow-up and keep copies of both. For an unpaid amount large enough to consider small claims court or collections, check the rules where you live.